Sending District email from home using Cox High Speed Internet

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Sending District email from home on a PC using Cox High Speed Internet

If you are having trouble sending email from home using your District (MEMO) account, and you are using Cox High Speed Internet as your service provider, the problem may be due to changes Cox made this year. Cox no longer allows outgoing email to use non-secure servers. MCC uses a secure server, but the District office does not.

Follow the steps below to correct this problem:

Mozilla

Click Edit, Mail & Newsgroups Account Settings.

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Click on Outgoing Server (SMTP) on the left. Change the (Outgoing) Server Name on the right to smtp.west.cox.net

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Click OK to accept the changes. You may need to close all Mozilla windows for this change to take effect.

Outlook Express

Click Tools, Accounts.

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Click on your District email account (it will start with email3.dist…) then click Properties.

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Click on the Servers tab, and then change Outgoing mail (SMTP) to smtp.west.cox.net

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Click OK to accept the changes, and then click Close to close the Internet Accounts window. You may need to close all Outlook Express windows for this change to take effect.

Outlook

Click Tools, E-mail Accounts.

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Select View or change existing e-mail accounts, and then click Next.

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Click on your District email account (it will start with email3.dist…) then click Change.

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Change Outgoing mail server (SMTP) to smtp.west.cox.net

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Click Next, then Finish. You may need to close all Outlook Express windows for this change to take effect.

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